Shipping and Returns

Shipping Policy

Turnaround


All orders are shipped within 48 hours Sunday - Thursday 8am - 5pm.


Carriers


We use the following carriers to deliver our orders:


DHL

Posta Plus

 

Order Tracking


If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. 


Shipping Rates


The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.


Returns, Refunds and Exchanges

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 7 days of your purchase.


  1. Please email orders@anbro2.com to request a refund and we will assign you a tracking #.
  2. Mail your returned item to:

Anbro2

Returns Department Tracking #

Kuwait, Salmiya, Salem Al Mubarak St., Al Bustan Complex, B. Floor, Shop B26

  1. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions


Some items can not be returned if they are opened. These include music, software, and video games.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.


Restocking Fee


All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.


Exchanges

If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

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